A Travellerspoint blog

November 2018

SAS

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SAS at ARN

SAS at ARN

I blogged recently about dreadful customer service inflicted on me by KLM in September.

I am happy to be able to blog now about excellent service from SAS - or maybe it was Stockholm Arlanda.

SAS at EDI

SAS at EDI

On last month’s journey from Edinburgh to Vilnius via Arlanda I had a tight transit time - 70 minutes. It was plenty time for me to get from one end of Terminal 5 to the other, but - perhaps due to that recent experience - I was a bit nervous about my suitcase doing the same.

T5 at ARN

T5 at ARN

The flight to Vilnius involved a bus trip from the gate to some long lost corner of the airport, and as I queued to board the plane after getting off the bus, I could see the baggage handlers were already loading suitcases into the hold. I hoped for the reassurance of seeing my bag being loaded, but it was not to be. They finished and closed the hold door.

My mild (non clinical) anxiety resumed, controlled quite well by my more usual sang-froid.

Then while my end of the queue inched closer to the Canadair RJ900, a baggage handler arrived on one of their wee electric trucks with one bag on it. Mine!

VNO Departures

VNO Departures

My trip home followed the same route in reverse, but with a 40 minute transit at ARN. The time was reduced to 30 minutes after the guidance system at the arrival gate for the flight from Vilnius refused to recognise a Canadair RJ900. A marshal had to be found.

As the flight to Edinburgh left from a passenger boarding bridge I was spared the tension of watching the baggage handlers. However, my expectations of meeting my suitcase at EDI were not high.

SAS at VNO

SAS at VNO

I need to be more positive - my suitcase was one of the first onto the carousel at EDI!

Thanks SAS. Thanks Arlanda.

Posted by IainT 00:22 Archived in Sweden Tagged stockholm edinburgh sweden flights sas vilnius klm airlines Comments (0)

The Tower

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View Vilnius 2 on IainT's travel map.

The Tower

The Tower

We had a trip down memory lane on Sunday afternoon. Lunch at the TV Tower, in a reprise of my first visit in 1993. It was wonderful.

Superb Views

Superb Views

In those days it was a compulsory part of any visitor’s agenda, partly for the views from the top - certainly not for the food or service back then - and its recent history.

Afternoon Refresher

Afternoon Refresher

The tower was completed in December 1980. The construction was funded by the 11th Five Year Plan of the Soviet Union, which had earmarked funds for strategic investment in the then Lithuanian SSR. The 19th floor observation deck 165 m (541 ft) from the ground houses the cafe Paukščių takas (“Milky Way”) with a rotating platform which revolves once every 45 minutes.

The tower played a major role in the events of 13 January 1991 soon after independence, when 14 unarmed civilians lost their lives and 700 were injured opposing the OMON (KGB paramilitaries) seizure of the tower.

The timing of our visit on Sunday was absolutely perfect - but completely accidental. A lazy morning led to a late breakfast, followed by some shopping for R’s 93 year old mum, and her mum’s apartment is close to the tower, so…

Dusk

Dusk

Dusk was approaching by the time we finished our (very) late lunch.

Moving

Moving

The food and service were excellent. Progress.

Suburban Life

Suburban Life

It also gave me a reminder of how life is in the Soviet built suburbs of the city, where most people still live.

Posted by IainT 00:53 Archived in Lithuania Tagged vilnius lithuania Comments (0)

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